FAQ
“Disk Drive” is a storage device of the USB removable disk class.
Select the group corresponding to the client, click Group Configuration->General Log Settings to set the file upload interval, and set it to the required upload interval, if there are a large number of screenshots, it is not recommended to set a very short interval, which will cause pressure on the server.
The client has the status of "Started" or "Starting", "Started" indicates that the client is in the status of the startup log function successfully, "Waiting" means that the server is waiting for the client's response, and "Starting" indicates that the agent is starting a function or fails to start a function.
You cannot view the image information of related logs in the ESA Portal/Console.
You cannot view the image information of related logs in the ESA Portal/Console.
Old data is backed up to the offline database, the internal data size of the database is reduced, and the file size of the online database is not reduced unless the user manually shrinks the database. When new data is inserted, unused space inside the database is taken, so there is no need to manually shrink the database.
Elapsed time and CPU usage time are measured in seconds.
ISMSWebDAVUser's password is not allowed to be changed.
The ESA Portal/Console is not available for the operation as it will affect the logs of the client in question.
The amount of logs depends on the configuration, for example, the daily log volume of 1,000 clients is about 0.4 Gbit/s. The screen recording file size depends on the screen recording interval and resolution set (about 10K~200K per image).
There is no effect on the functionality of the product. If you automatically obtain an IP address, you can query the user by user name and machine name.
ESA provides warning emails based on keyword logs. The above requirement requires regular statistics of a certain phenomenon. It is suggested that users can realize the above requirement by using the built-in mail and analysis function of SQLServer.
When the contents of the DiskDrive Type column of the ESADiskDriveLog table are equal to the ID in the EnumDiskDriverType table, the storage type is the content type mapped to that ID.
The newly installed ESA agent is automatically registered every 10 minutes, and if a license is available, it can be used after successful registration.
By default, the log retention period is 30 days, and if new logs are generated after 30 days, the logs older than 30 days will be deleted.
It may be related to the password security policy of the user environment, you can try to adjust the security policy appropriately or temporarily disable the policy before installing.
UpdateTime is UTC and ServerTime is the time zone standard time.
By default, Exe Plolle and Kemud Exe. Even if Felix Log's listening process is not set, Exproller. Ex and Kemud. Felix Logge of Ex.
Because it involves screenshot operations, the screenshot upload time of web page access logs is processed according to the rules of screenshot logs. The same goes for screenshots of the clipboard log.